Due to a network issue you are unable to connect at this time

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sg22

• 9 de junio de 2022 03:27

Hi I am awaiting student discount approval and so downloaded the trial, but I cant connect.  I get the error message in the title.

Ive checked my internet, its working fine.  I have restarted the computer, but same problem.  In my bitdefender firewall there is an entry for the CLO Standalone exe thing and it is set to Allow incoming and outgoing connections.  What else can I try?

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• CLO Designers

  • 9 de junio de 2022 16:49

  Hi. For student discounts you will need to reach out to us directly HERE.

  You can find a list on common login problem/solution HERE. If this does not work please again reach out to us directly on our Contact Us page

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• sg22

  • 12 de junio de 2022 03:12

  Student discount is sorted but I still cannot log in.  I have contacted support and I think I am being helped, but there is a huge delay in replies!  

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• CLO Designers

  • 13 de junio de 2022 21:04

  Hi sg22. If you have received emails from our support team please continue to reach out to them through that email chain. 

  Please note that we are a small team and we reply as quickly as we are able. Thank you so much for your support!

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