Clo doesn't update after clicking "Update" button

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asiaalyaeva

• 14 de septiembre de 2021 17:37

Hello!

I just realised that my Clo didn't update for a year, although I clicked update button a lot of times.

When I click on Clo it shows me new update features before open. I click update button and it updates about a minute, after that I see pop-up window, that tells I need to restart Clo. I click OK and nothing happens, so I have to click on Clo again to open it. And before opening Clo again offers me to update for same features.

Am I doing something wrong?

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• CLO Designers

  • 16 de septiembre de 2021 14:53

  Hi asiaalyaeva

  I hope you are well. 

  Sorry for the inconvenience this is causing. 

  Usually, there can be two reasons for 'live loop updating'

  • Running the installer during CLO launching.
  • Windows' security settings (firewall, security apps, and third-party security apps) blocks the CLO installer operation.

  Therefore I would advise you to follow the step listed below.

  

   

  I hope this helps and please let us know if you have any further questions. 

  Take care.

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