URGENT REFUND REQUEST
I was recently charged for a huge amount of money because I forgot to cancel my trial subscription of your software. It has been a very busy week due to the holidays, my job and my kids, I barely had sleep and I was about to sleep when I checked my bank account to see how much money I have to spend for Christmas tomorrow with my kids.
I was shocked to see that there was nothing left because it was taken automatically by the subscription and I really need it back. I have bills to pay by the end of this month, I come from a poor family and I don't have the luxury to spend it on your software. I was merely curious to try it and I cannot afford it so please help me. I really need that refund, otherwise I won't be able to pay our bills and groceries, I have a pending dental appointment too, and I have no other money to spend until my next paycheck by the end of January.
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Dear cdb34da7eba71427f802,
We're glad to see your case could be solved over our contact form. Therefore, we are closing this thread. For anyone else finding this thread through a search, please note that refund requests can only be solved via a ticket. If you need to make such a request, please do not post to our community, but contact us here: https://clo3d.com/en/support/contactus
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