crash when opening zprj file

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yagosakud4

• 18 de enero de 2021 07:33

Hello

 

I have used CLO trial and for the first time I imported the ai. file to drape.

when saved the file in zprj and tried to open it once again, the file somehow crash every time, saying "The program has experienced an unexpected error and needs to close. We are sorry for the inconvenience. Please send the bug report to Support to resolve the problem."

 

does anyone have an idea to solve this issue?

 

Thanks for your support!

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• yagosakud4

  • 18 de enero de 2021 07:37

  for comparison, I saved the default t-shirt file with undraped, and the file can be opened.

  I wonder if I took a wrong procedure to save the file of my own...

  0
• CLO Designers

  • 22 de enero de 2021 00:02
  • Editado

  Hi yagosakud4,

  Please use the Contact Us page to report this to our tech support!

  0

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