hello
I'm using Clo 3ds free trial i have 22 days left and when I open the program nothing happens it's not working, and the avatar doweled and never open. my laptop is brand new just got is a couple days ago core i7 16gb .
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Hi noorbad,
It is hard to tell from afar what could be happening. I can see your library window is undocked and do not see either the 2D or 3D window. So quick troubleshooting would be to see if a reset to the default layout brings them back. Click on the small icon here at the bottom right of the screen:
If this doesn't work, please contact tech support here: https://clo3d.com/en/support/contactus and include a dxdiag.txt of your laptop: https://support.microsoft.com/en-us/windows/open-and-run-dxdiag-exe-dad7792c-2ad5-f6cd-5a37-bf92228dfd85
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