Account & Billing
- I have a verification issue. What should I do?
- Payment failure notification
- How to successfully make payments: Applicable for the users with Indian Bank accounts & Cards.
- Emails from CLO are filtered as spam by Gmail.
- How can I delete my account?
- I forgot my ID and PW. What should I do?
- Can I change my ID or email address?
- How can I update my billing information?
- How can I change my payment method?
- Does CLO offer refunds?
- [Important Notice] Payment restrictions on Russia and Belarus
- Why do I have to pay tax?
- Can I receive my invoice?
- How do I change my PW?
- What Payment methods are available?
- In which currency can I purchase licenses or items in CLO-SET CONNECT?
- How can I check my payment history?
- My order seems wrong. Whom should I contact?
- I deleted my account. How can I reactivate my account?