Skip to main content
  • Community
  • Discord
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Discord
  • Submit a request

CLO Help Center

How can we help you?

Search

You are now following this posts
  1. How can we help you?
  2. FAQ
  3. Account & Billing

Account & Billing

  • I have a verification issue. What should I do?
  • Payment failure notification
  • How to successfully make payments: Applicable for the users with Indian Bank accounts & Cards.
  • Emails from CLO are filtered as spam by Gmail.
  • How can I delete my account?
  • I forgot my ID and PW. What should I do?
  • Can I change my ID or email address?
  • How can I update my billing information?
  • How can I change my payment method?
  • Does CLO offer refunds?
  • [Important Notice] Payment restrictions on Russia and Belarus
  • Why do I have to pay tax?
  • Can I receive my invoice?
  • How do I change my PW?
  • What Payment methods are available?
  • In which currency can I purchase licenses or items in CLO-SET CONNECT?
  • How can I check my payment history?
  • My order seems wrong. Whom should I contact?
  • I deleted my account. How can I reactivate my account?
CLO3D.COM Copyright © 2023 CLO Virtual Fashion LLC. All Rights Reserved.
Español 日本語 한국어 简体中文