Account & Billing
- Why do I have to pay tax?
- Can I receive my invoice?
- How can I change my payment method?
- I haven't received a verification email after signing up for an account. What should I do?
- Can I change my ID?
- How do I change my PW?
- I forgot my PW and ID. What should I do?
- How do I download installer?
- What Payment methods are available?
- In which currency can I purchase licenses or items in the Marketplace?
- How can I check my payment history?
- My transaction seems wrong. Whom should I contact?
- [Atelier] I have a remaining balance in My Credit. Can I get this amount refunded?
- Does CLO offer refunds?
- Can I cancel my subscription?
- I deleted my account. How can I reactivate my account?