Boyoon

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Hi, this is Boyoon.

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  • Can I change my ID or email address?

    Question Can I change my ID or email address?    Answer With the integrated CLO-SET account, auto-generated IDs cannot be changed. Instead, users will need to log in using the 'Sign-in with CLO-SE...

  • Change Email from CLO-SET

    Objective Understand how to change your email address, and the following implications of changing your account email. Change Email vs. Email Switching Ground Rules for Change Email Change Email G...

  • How can I change or reset my password on CLO Web and the Software?

    Question How can I change or reset my password on CLO Web and the Software?   Answer To change or reset your password, go to the Account page on CLO website.How to reset your password varies depen...

  • Why am I unable to log in to Help Center on iOS devices (or in the Safari app)?

    Q: Why am I unable to log in to Help Center on iOS devices?   A: Sometimes users encounter login issues when accessing the Help Center on their iOS device or using Safari. These issues are caused b...

  • Emails from CLO are filtered as spam by Gmail.

    Question Emails from CLO are filtered as spam by Gmail.   Answer If you did not receive emails from CLO including the invoice and reply for your inquiry, and later found the emails in your spam f...

  • CLO Account Integration User Guide

    *This FAQ is intended for existing CLO users.   Objective Access all CLO Virtual Fashion services using a single email account.   This FAQ will cover the updates and changes to login methods for CL...

  • CLO Under System Maintenance

      CLO system maintenance is carried out to provide a seamless service for all of our users. Usually the entire process takes on average an hour.    What will be affected by system maintenance? Duri...