CLO Support

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Recent activity by CLO Support Recent activity Votes

  • Does CLO come with default Avatars?

    1. FAQ
    2. Avatars & Fitting

    Question Does CLO come with default Avatars?   Answer Yes, CLO provides six female Avatars, six male Avatars, and four child avatars as default. You can find the default avatars in the avatar folde...

    • CLO Support
    • Updated
    • 7 followers
    • 5 comments
    • -2 votes

  • Is training available?

    1. FAQ
    2. Support & Training

    Question Is training available? Where can I learn CLO?   Answer CLO for Individual users provides various online training resources on the CLO web as well as social media.   1. Basic training: With...

    • CLO Support
    • Updated
    • 12 followers
    • 2 comments
    • 30 votes

  • I get the pop-up about the suspension of Individual plan. What should I do?

    1. FAQ
    2. Licenses & Trials

    Question I get the pop-up about the suspension of Individual plan. What should I do?   Answer If you see this pop-up, this means you are potentially in violation of CLO license policy. Please note...

    • CLO Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How can I purchase CLO?

    1. FAQ
    2. Licenses & Trials

    Question How can I purchase CLO?   Answer CLO offers different license types to meet everyone's needs.CLO for Individuals 1. Sign in and go to the Plan page 2. Click "Get Started" under the monthly...

    • CLO Support
    • Updated
    • 11 followers
    • 5 comments
    • -5 votes

  • I have a verification issue. What should I do?

    1. FAQ
    2. Account & Billing

    Question I have a verification issue. What should I do?   Answer Please use Chrome instead of other internet browsers. CLO website is optimized as Chrome.  [CASE 1]If you didn't receive the verif...

    • CLO Support
    • Updated
    • 7 followers
    • 2 comments
    • -12 votes

  • What is the difference between CLO for Individual and CLO for Business?

    1. FAQ
    2. Licenses & Trials

    Question What is the difference between CLO for Individual and CLO for Business?   Answer The licensing policies, features, and services are divided based on user types. CLO for Individual is stric...

    • CLO Support
    • Updated
    • 2 followers
    • 0 comments
    • 11 votes

  • How can I get a trial version of CLO?

    1. FAQ
    2. Licenses & Trials

    Question How can I get a trial version of CLO?   Answer CLO offers a CLO free trial for 30 days, and all users eligible for an Individual license can use a one-time free trial.   Eligibility for a ...

    • CLO Support
    • Updated
    • 44 followers
    • 33 comments
    • -13 votes

  • What Payment methods are available?

    1. FAQ
    2. Account & Billing

    Question What payment methods are available? Answer Payment for Individual subscriptions can be completed with several card brands, large global networks like Visa and Mastercard, and a mobile wall...

    • CLO Support
    • Updated
    • 5 followers
    • 4 comments
    • -7 votes

  • How can I change my payment method?

    1. FAQ
    2. Account & Billing

    Question How can I change the payment method?   Answer To change the payment method, your subscription should be active.  Go to your Billing page Click the "Update billing information" button and ...

    • CLO Support
    • Updated
    • 3 followers
    • 0 comments
    • -3 votes

  • [Important Notice] RBI regulations

    1. FAQ
    2. Quick Help

    Important Notice Due to the policy of the RBI, your subscription will be impacted if you process payments paid with cards issued by Indian banks. In this case, the credit or debit cards issued by i...

    • CLO Support
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes