CLO Support

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Articles

Recent activity by CLO Support Recent activity Votes

  • Is training available?

    1. FAQ
    2. Support & Training

    Question Is training available? Where can I learn CLO?   Answer CLO for Individual users provides various online training resources on the CLO web as well as social media.   1. CLO Basic Apparel Tr...

    • CLO Support
    • Updated
    • 20 followers
    • 0 comments
    • 38 votes

  • Can I cancel my subscription?

    1. FAQ
    2. Licenses & Trials

    Question Can I cancel my subscription?   Answer Yes, a recurring subscription can be canceled from the Subscription section of your account page.After you cancel any recurring payments, the remaini...

    • CLO Support
    • Updated
    • 19 followers
    • 14 comments
    • -36 votes

  • What other services do you have other than CLO?

    1. FAQ
    2. Company & Usage

    Question What other services do you have other than CLO? I have any inquiries about CLOSET and CONNECT. Answer We have other programs that you can utilize with CLO: CLO-SET and CLO-SET Connect.CLO-...

    • CLO Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • I get the pop-up about the suspension of Individual plan. What should I do?

    1. FAQ
    2. Licenses & Trials

    Question I get the pop-up about the suspension of Individual plan. What should I do? I can see the watermark in the middle of the CLO screen.   Answer If you see this pop-up and watermark on your C...

    • CLO Support
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • I forgot my ID and PW. What should I do?

    1. FAQ
    2. Account & Billing

    Question I forgot my ID and PW. What should I do?   Answer   Find ID Please note that you can sign in to your account on the CLO website with your ID or email address.  To find your ID on the CL...

    • CLO Support
    • Updated
    • 13 followers
    • 7 comments
    • -27 votes

  • How long will it take me to learn CLO?

    1. FAQ
    2. Quick Help

    Question How long will it take me to learn CLO?   Answer The learning pace for CLO software differs for each individual and depends on the hours of practice and the complexity of your project. Ther...

    • CLO Support
    • Updated
    • 4 followers
    • 5 comments
    • -8 votes

  • How can I get a trial version of CLO?

    1. FAQ
    2. Licenses & Trials

    Question How can I get a trial version of CLO?   Answer CLO offers a CLO free trial for 30 days, and all users eligible for an Individual license can use a one-time free trial.   Eligibility for a ...

    • CLO Support
    • Updated
    • 44 followers
    • 33 comments
    • -21 votes

  • Is 4K supported by CLO?

    1. FAQ
    2. Compatibility & File

    Question Is 4K supported by CLO?   Answer Yes, 4K is supported by CLO from its ver4.0.0.

    • CLO Support
    • Updated
    • 2 followers
    • 1 comment
    • 1 vote

  • Can I import/export OBJ, FBX, Alembic files?

    1. FAQ
    2. Compatibility & File

    Question Can I import/export OBJ, FBX, Alembic files?   Answer All OBJ, FBX, and Alembic files can be imported or exported to CLO.For further information on CLO's compatibility, please refer to the...

    • CLO Support
    • Updated
    • 2 followers
    • 1 comment
    • -2 votes

  • Do I need to configure my firewall to use CLO?

    1. FAQ
    2. Compatibility & File

    Question Do I need to configure my firewall to use CLO?   Answer As long as you are connected to an internet, you can use CLO without configuring firewall.If you are using CLO for Enterprise and ne...

    • CLO Support
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes