CLO Support

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  • Can I suspend my subscription period?

    1. FAQ
    2. Licenses & Trials

    Question Can I suspend my subscription period?   Answer No, you cannot suspend your subscription period. The only way to stop your subscription is to cancel your subscription. If you are concerned...

    • CLO Support
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • How can I get a trial version of CLO?

    1. FAQ
    2. Licenses & Trials

    Question How can I get a trial version of CLO?   Answer CLO offers a CLO free trial for 30 days, and all users eligible for an Individual license can use a one-time free trial.   Eligibility for a ...

    • CLO Support
    • Updated
    • 44 followers
    • 33 comments
    • -16 votes

  • What is the difference between CLO for Individual and CLO for Enterprise?

    1. FAQ
    2. Licenses & Trials

    Question What is the difference between CLO for Individual and CLO for Enterprise?   Answer The licensing policies, features, and services are divided based on user types. CLO for Individual is str...

    • CLO Support
    • Updated
    • 2 followers
    • 0 comments
    • 12 votes

  • I use a 2D CAD system from another software company. Can I still use CLO?

    1. FAQ
    2. Quick Help

    Question I use a 2D CAD system from another software company. Can I still use CLO?   Answer Yes, as long as the 2D CAD patterns are exported in DXF-AAMA or DXF-ASTM format, they can be imported int...

    • CLO Support
    • Updated
    • 3 followers
    • 1 comment
    • 5 votes

  • How long does it take to create a 3D garment?

    1. FAQ
    2. Quick Help

    Question How long does it take to create a 3D garment?   Answer This can range from 2 minutes for a simple t-shirt, to 2 hours for a complex jacket.

    • CLO Support
    • Updated
    • 1 follower
    • 0 comments
    • 4 votes

  • [Important Notice] RBI regulations

    1. FAQ
    2. Quick Help

    Important Notice Due to the policy of the RBI, your subscription will be impacted if you process payments paid with cards issued by Indian banks. In this case, the credit or debit cards issued by i...

    • CLO Support
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes

  • How can I join CLO Discord?

    1. FAQ
    2. Quick Help

    Account Creation Go to https://discord.com/  Create an account Choose how you want to access Discord Option 1: Choose to download the Discord app for your desktop Option 2: Choose to access Disco...

    • CLO Support
    • Updated
    • 2 followers
    • 0 comments
    • 7 votes

  • Does Log4j vulnerability impact CLO and CLO services?

    1. FAQ
    2. Quick Help

    Question Does Log4j vulnerability impact CLO and CLO services?   Answer CLO Virtual Fashion had already been aware of this issue and thoroughly inspected our products and services. We confirm that ...

    • CLO Support
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • Fabric Kit Warranty

    1. Manual
    2. Emulator

      FABRIC KIT SUPPLEMENTAL TERMS OF SALE   EQUIPMENT WARRANTY Covered Components: CLO Fabric Kit components covered by this Limited Warranty (refer to the Components Section in the Fabric Kit Manual...

    • CLO Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Fabric Kit Manual

    1. Manual
    2. Emulator

    1. COMPONENTS Please identify and confirm the following components.        SCALE UTILITY KNIFE SCREWDRIVER  CHARGING ADAPTER USER MANUAL     2. TOOL LEGEND     BENDING TEST DEVICE      STR...

    • CLO Support
    • Updated
    • 1 follower
    • 0 comments
    • 9 votes