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CLO techsupport

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Latest activity by CLO techsupport
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    CLO techsupport commented,

    @groove36 최신 iPad 의 하드웨어 자체는 매우 좋습니다만, OS 가 다릅니다. iPad는 별도의 iPadOS 에서 동작합니다. 그리고 CLO 는 macOS 와 Windows 만 지원합니다.

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    CLO techsupport created an article,

    System requirements for CLO software (Nov. 2020)

    Applicable for: November 2020 release (version 5.2.382) and later More details: CLO system requirements in detail Minimum system requirements for CLO software Operating System Microsoft Windows...

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    CLO techsupport commented,

    Hi Jan, We received your inquiries through the official support channel, and secured your problem file as well. When analysis done, we will tell you how to solve it. Regards,

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    CLO techsupport commented,

    This is because CLO software is not optimized for touch-type devices such as your MS Surface laptop. If possible, please use hardware keyboard and 3-button mice. See also: https://support.clo3d.com...

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    CLO techsupport commented,

    CLO software utilizes only the CPU or Nvidia CUDA for GPU acceleration when running simulation and rendering. GPU acceleration on AMD graphics cards is not supported. Therefore, there is no related...

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    CLO techsupport commented,

    CLO is not a malicious software, please refer to this guide. https://support.clo3d.com/hc/en-us/articles/360042697774-Unable-to-run-CLO-on-macOS-Catalina

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    CLO techsupport commented,

    @jelluka awesome pc build you have :)

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    CLO techsupport commented,

    Gabi Burkoth Technically speaking, files that display various icons in the CLO window and their link information are corrupted. The causes vary, but it is difficult to pinpoint the cause of the pro...

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    CLO techsupport commented,

    Gabi Burkoth Thanks for update. By the way, still facing that problem? Until CLO devs will find out the root cause and workaround, please try to uninstall CLO completely and then reinstall it.

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    CLO techsupport commented,

    Thank you for reporting, CLO team is under deep investigation around this problem. If possible, please let us know your mac model name (i.e., Macbook Pro 16-inch 2019) and macOS version (i.e., Cata...