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CLO TechSupport

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Latest activity by CLO TechSupport
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    CLO TechSupport commented,

    @kkk0606k 네, 잘 동작합니다. RTX 3000 시리즈가 현재 가장 좋은 성능을 내는 그래픽카드 입니다. 참고로 Nvidia 웹사이트에서 사용하는 제품에 맞는 최신 드라이버를 다운로드하고 설치하세요.

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    CLO TechSupport commented,

    @youthm006 Definitely you have a great computer system, but it seems that you're dealing with super heavy project file. Please file a ticket via https://www.clo3d.com/contact?field=technical Thanks...

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    CLO TechSupport created an article,

    Technical guidance for TLS 1.2 update of CLO

    Applicable for: 5.0 or later CLO product type: Network OnlineAuth, Standalone OnlineAuth What is TLS (Transport Layer Security)? Transport Layer Security is a security protocol designed to facilit...

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    CLO TechSupport commented,

    @manuelaboero Seems like a complicated problem. For deep investigation please send us your dxdiag.txt file via Contact us. Open and run DxDiag.exe  

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    CLO TechSupport commented,

    @sigids Yes, it's good enough.

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    CLO TechSupport created an article,

    Deactivate CLO in website

    Applicable for: 5.0 and later CLO product type: StandAlone Onlineauth only   Problems Worked with CLO on office computer and try to log in to CLO with home computer, it says that it is already in ...

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    CLO TechSupport commented,

    @groove36 최신 iPad 의 하드웨어 자체는 매우 좋습니다만, OS 가 다릅니다. iPad는 별도의 iPadOS 에서 동작합니다. 그리고 CLO 는 macOS 와 Windows 만 지원합니다.

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    CLO TechSupport commented,

    Hi Jan, We received your inquiries through the official support channel, and secured your problem file as well. When analysis done, we will tell you how to solve it. Regards,

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    CLO TechSupport commented,

    This is because CLO software is not optimized for touch-type devices such as your MS Surface laptop. If possible, please use hardware keyboard and 3-button mice. See also: https://support.clo3d.com...

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    CLO TechSupport commented,

    CLO software utilizes only the CPU or Nvidia CUDA for GPU acceleration when running simulation and rendering. GPU acceleration on AMD graphics cards is not supported. Therefore, there is no related...