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Recent activity by CLO TechSupport Recent activity Votes
  • "MSVCP100.dll was not found" error - troubleshooting

    When running the CLO software, it may not run with the following error. This is caused by missing or outdated Visual C++ Redistributable which essential Windows components to running CLO software. ...

  • When macOS displays a warning on first launch

    Problem Situations  When launch CLO, macOS shows that it is an unverified developer's app. When launch CLO, macOS shows that it is a malicious software. macOS shows that CLO is an app downloaded f...

  • CLO Silent Install (No GUI Install)

    You can install CLO software without a GUI using the commands described below. This is convenient when installing CLO software in an environment with multiple PCs, such as a school and company.    ...

  • Proxy Setup for CLO Software Login

    Applicable for: Enterprise users who using CLO 6.2 or later First check whether your company's network system is running a proxy server or a service acting as a proxy. If you are not using a proxy,...

  • Corporate Firewall Setup and Allow-listing CLO Endpoints

    Applicable for: Enterprise users who using corporate firewall and allow-listing policies First, make sure you have corporate firewalls and allow-listing policies in place on your network systems. I...

  • How to uninstall CLO completely

    In the process of Live Update or alternately using multiple CLO versions, various files and settings that make up the CLO software may be damaged, causing the CLO software to not operate normally. ...

  • How to Speed Up CLO

    The overall performance of CLO is affected by computer specifications, maintenance, and the number of programs running, but it also varies depending on user settings and garment file properties wit...

  • Troubleshoot: Restricting Logins For This Version

    Some CLO versions do not allow login, and in this case, it is displayed as show in the figure below. Among the various officially distributed versions, if it is determined that there is a defect t...

  • Graphics Card Problems and Troubleshooting

    1. By updating the graphics card driver, you can solve and prevent graphics card-related problems that may occur while using the CLO software.  2. Guides you on how to properly connect your desktop...

  • CLO system requirements (June 2024)

    In this document, CLO or CLO software refers only to the CLO software installed on the user's local computer, and does not refer to CLO-SET and various other CLO products.   Windows   Category ...