CLO-TechSupport

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  • How to Speed Up CLO

    The overall performance of CLO is affected by computer specifications, maintenance, and the number of programs running, but it also varies depending on user settings and garment file properties wit...

  • How to Prevent CLO File Corruption

    This article describes why CLO's project file .zprj and garment file .zpac are corrupted and how to prevent them.     Problem Situations When launching CLO, get an error saying failed to read the...

  • How to uninstall CLO completely

    In the process of Live Update or alternately using multiple CLO versions, various files and settings that make up the CLO software may be damaged, causing the CLO software to not operate normally. ...

  • Graphics Card Problems and Troubleshooting

    1. By updating the graphics card driver, you can solve and prevent graphics card-related problems that may occur while using the CLO software.  2. Guides you on how to properly connect your desktop...

  • 현재 사용중인 컴퓨터 사양을 알고 싶어요

    Question 현재 사용중인 컴퓨터 사양을 어떻게 확인할 수 있을까요? 컴퓨터에 이상이 없는지 어떻게 확인하나요? 내 그래픽 카드가 무엇인지 알고 싶어요.   Answer 일반적으로 잘 알려진 방법은 내 컴퓨터 > 우클릭 메뉴 > 속성을 선택하는 것입니다. '컴퓨터에 대한 기본 정보 보기' 화면에서는 CPU, 메모리, Windows 버전을 쉽게...

  • "MSVCP100.dll was not found" error - troubleshooting

    This is caused by missing or outdated Visual C++ Redistributable which essential Windows components to running CLO software.    How to solve Visit Microsoft website, then download and install the...

  • Proxy Setup for CLO Software Login

    Applicable for: Enterprise users who using CLO 6.2 or later First check whether your company's network system is running a proxy server or a service acting as a proxy. If you are not using a proxy,...

  • CLO Silent Install (No GUI Installation)

    You can install CLO software without a GUI using the commands described below. This is convenient when installing CLO software in an environment with multiple PCs, such as a school or company.     ...

  • When macOS displays a warning on first launch

    Problem Situations  When launch CLO, macOS shows that it is an unverified developer's app. When launch CLO, macOS shows that it is a malicious software. macOS shows that CLO is an app downloaded f...

  • Deactivate CLO from website

    Applicable for: 5.0 and later CLO product type: StandAlone Onlineauth only   Deactivation means deactivating the CLO of the previous device to access the CLO from another device. Therefore, deactiv...