CLO TechSupport

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Articles

Recent activity by CLO TechSupport Recent activity Votes

  • Proxy Setup for CLO Software Login

    1. Manual
    2. Install / Run

    Applicable for: Enterprise users who using CLO 6.2 or later First check whether your company's network system is running a proxy server or a service acting as a proxy. If you are not using a proxy,...

    • CLO TechSupport
    • Updated
    • 12 followers
    • 0 comments
    • -1 votes

  • Corporate Firewall Setup and Allow-listing CLO Endpoints

    1. Manual
    2. Install / Run

    Applicable for: Enterprise users who using corporate firewall and allow-listing policies First, make sure you have corporate firewalls and allow-listing policies in place on your network systems. ...

    • CLO TechSupport
    • Updated
    • 305 followers
    • 0 comments
    • 792 votes

  • How to uninstall CLO completely

    1. Manual
    2. Install / Run

    In the process of Live Update or alternately using multiple CLO versions, various files and settings that make up the CLO software may be damaged, causing the CLO software to not operate normally. ...

    • CLO TechSupport
    • Updated
    • 2 followers
    • 0 comments
    • 4 votes

  • Troubleshoot: Restricting Logins For This Version

    1. Manual
    2. Install / Run

    Some CLO versions do not allow login, and in this case, it is displayed as show in the figure below. Among the various officially distributed versions, if it is determined that there is a defect t...

    • CLO TechSupport
    • Updated
    • 14 followers
    • 0 comments
    • 49 votes

  • How to Speed Up CLO

    1. Manual
    2. Install / Run

    The overall performance of CLO is affected by computer specifications, maintenance, and the number of programs running, but it also varies depending on user settings and garment file properties wit...

    • CLO TechSupport
    • Updated
    • 3 followers
    • 0 comments
    • 6 votes

  • How to Solve "Error Code 400" Login Failure

    1. Manual
    2. Install / Run

    This article explains how to solve login failures due to "Error Code: 400" and/or "Error Code: 10002".   Technical Background Starting in March 2024, the CLO team has integrated the different accou...

    • CLO TechSupport
    • Updated
    • 3 followers
    • 0 comments
    • -3 votes

  • Disk access rights required when CLO is running

    1. Manual
    2. Install / Run

    In order for the CLO to operate normally, sufficient read and write permissions are required on the disk in the user's computer. This 'read and write rights' must apply to all storage devices in th...

    • CLO TechSupport
    • Updated
    • 11 followers
    • 0 comments
    • 2 votes

  • How to Prevent CLO File Corruption

    1. Manual
    2. Install / Run

    This article describes why CLO's project file .zprj and garment file .zpac are corrupted and how to prevent them.     Problem Situations When launching CLO, get an error saying failed to read the...

    • CLO TechSupport
    • Updated
    • 6 followers
    • 0 comments
    • 1 vote

  • Graphics Card Problems and Troubleshooting

    1. Manual
    2. Install / Run

    1. By updating the graphics card driver, you can solve and prevent graphics card-related problems that may occur while using the CLO software.  2. Guides you on how to properly connect your desktop...

    • CLO TechSupport
    • Updated
    • 19 followers
    • 0 comments
    • 8 votes

  • 현재 사용중인 컴퓨터 사양을 알고 싶어요

    1. FAQ
    2. Environment & Mode

    Question 현재 사용중인 컴퓨터 사양을 어떻게 확인할 수 있을까요? 컴퓨터에 이상이 없는지 어떻게 확인하나요? 내 그래픽 카드가 무엇인지 알고 싶어요.   Answer 일반적으로 잘 알려진 방법은 내 컴퓨터 > 우클릭 메뉴 > 속성을 선택하는 것입니다. '컴퓨터에 대한 기본 정보 보기' 화면에서는 CPU, 메모리, Windows 버전을 쉽게...

    • CLO TechSupport
    • Updated
    • 0 followers
    • 0 comments
    • -2 votes