I sined up in CLO like student today and downloaded version for individuals, but after instalation I coudn't open program, becouse it said that I wrote invalid information. I can't understand, becouse I changed id and password few times. What's wrong? Or if I must have a license, how will I can get it?
I hope you are well and sorry for the inconvenience.
"Invalid Information", usually indicates that the login user name and password do not match the one you signed up to CLO with. CLO login is very case sensitive so please ensure there are no extra spaces or upper cases when typing in.
Also, please check you have downloaded the correct version of CLO for Individual users
I hope this helps and please let us know how you get on.
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