My graphic card is disregarded by clo -GeForce GT 1030 -please help with install
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Hi carol81,
You can download the latest graphic card driver if you haven't done this already here.
After updating the graphics card driver, make sure in the graphics card settings that you have screen shotted that the GeForce is applied to CLO.
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Hi ,
Thank you for your reply
The driver is up to date , GeForce is applied to Clo however the software is still not picking up the graphic card ...
Would you have any additional suggestions? Is the software's performance being affected if the graphic card is not recognized by the software?
Thank you
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Hello carol81,
I would recommend then to uninstall and reinstall CLO!
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Hi ,
I already tried that and unfortunately is not solving the problem
any other suggestions?
thanks
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Hello carol81,
I have escalated this to our tech support, apologies for the delay in response! I will post here with further info as I receive it.
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Hello carol81,
Please attach your video cable (dvi, hdmi, dp, etc.) to the graphics card, not to the Intel GPU (see screenshot below):
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Hi ,
it works now thank you !
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