SBSAR files not working

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maggiemattioni

• June 09, 2020 09:09

Can anyone help, I am trying to drop a SBSAR (substance designer files) into Clo3D but they do not work. I have tried to contact Clo but had no response. 

I am on a Mac - anyone else having this problem and know how to solve it?

Thanks in advance. 

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• falmouth

  • June 09, 2020 09:23

  Hi Maggie,

  They are not supported on a Mac. 

  Adam

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• maggiemattioni

  • June 09, 2020 09:27

  https://support.clo3d.com/hc/en-us/community/posts/360043944673-Sbsar-dont-work-

  Hi Adam, It is not working on windows either so looks like there is some sort of problem.

  I was hoping Clo would sort it out. 

  Were you able to save in another format to use on Clo?

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• falmouth

  • June 09, 2020 09:49

  I think when it was working in the beta Windows version, there was limited control and only low-ish resolution so fingers crossed, the developers are working on making it more useful before rolling it out properly. 

  The only way I know how to bring it into Clo is to export the image files from Substance but use an external program to render if you wanted more control over the material. 

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• maggiemattioni

  • June 09, 2020 09:50

  Thanks Adam, fingers crossed they get a solution soon.

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• superuser

  • June 11, 2020 13:41

  I have the same question

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