Cannot open software

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jasoncalderon

• March 10, 2020 18:35

Uploaded the software but unable to open. Getting message "can't be opened because Apple cannot check it for malicious software". Running Catalina 10.15.3.

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• franclin

  • March 16, 2020 22:45

  Bump. Tried the instructions found on

  Certificate Authentication Issues After Installation - Mac

  Erica February 09, 2017 04:24

   but I am still unable to launch the trial of Clo3D.
  
  
  

  Is anyone else having the same issue or have a solution?

   

  0
• ksera

  • May 24, 2020 18:11

  same issue, any resolutions?

  1
• franclin

  • May 24, 2020 21:07

  This worked for me

  Solution:
  https://support.clo3d.com/hc/en-us/articles/115005385707--Mac-Open-an-App-from-Unidentified-Developer

  system preferences / security & Privacy / General
  bottom half of the screen you will see "Allow apps downloaded from:"
  **under the radial button options there was text regarding the installation of clo3d. I selected allow and the software install ran.

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• heldaaulia

  • July 31, 2023 15:06

  hi why i cant open the sowftare on windows once i finished download it 

  i just have this software on my laptop

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• US Designer Support

  • August 04, 2023 12:54

  Hi There. IS there a specific error that you are receiving when you try to launch CLO? Or have you double checked your computer specs against our recommended specs for running CLO? Those can be found HERE

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