New update

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chak7

• January 26, 2020 19:51

Hey Just downloaded the newest update and now clo won't open. anyone else having this issue? Already uninstalled and reinstalled. 

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• vadsura

  • January 26, 2020 20:44

  I installed on top of the previous one, (did not delete the old version) everything works for me.

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• chak7

  • January 27, 2020 01:09

  Damn, Its still not working . 

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• vadsura

  • January 27, 2020 11:27

  Try to deinstall the clo. Install an older version of clo. Maybe other video card drivers or something like that were installed.

  Try install 5.1.432

  

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• CLO Support

  • January 28, 2020 01:03

  Hi Kyle A. 

   Can you submit your inquiry with your computer specification via Contact Us and if you have any captured image of blocking or error message. That would be helpful to assist you in detail. 
  The inquiry type should be Technical Support. 

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• LeeeeeeA

  • January 28, 2020 01:47
  • Edited

  vadsura CLO-Support  chak7

  Hi guys,

  I would recommend trying out the manual below! Hope it works and it would be lovely to know how it works after following it.

  Best,

  Lea.

   

  https://support.clo3d.com/hc/ko/community/posts/360038547313/comments/360010094734

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• chak7

  • January 31, 2020 13:16

  Just emailed customer support my specs. Lets see if they can help.

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