Skip to main content

CLO Help Center

How can we help you?

TURNTABLE VIDEO RENDER CRASH

Comments

  • Lea

    Hi,

    Sorry for the inconvenience!! Currently, there is a bug exporting a video from CLO with macOS Mojave 10.14.4 and our dev team is fixing it now. Since it does not occur with the lower os version, it is recommended to downgrade the os version before it has been completely fixed!

    Best, Lea. 

    0
  • Lea

    Hi mattold94 

    This bug will be fixed in the next patch version which will be released this week :) However, unlike previous versions of Mac OS, when exporting turntable video from Mac OS 10.14.4, it is saved in avi format instead of mov format. 

    Best, Lea.

    0
Please sign in to leave a comment.