TURNTABLE VIDEO RENDER CRASH
Good morning everyone!
I have a problem with the turntable video render: the program start making the renderings and at the end of the last of 180 renderings, when it should save the work done, the program crashes and closes without saving anything and giving me the following error message.
Please, can someone help me to solve the problem? Thanks.
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Hi,
Sorry for the inconvenience!! Currently, there is a bug exporting a video from CLO with macOS Mojave 10.14.4 and our dev team is fixing it now. Since it does not occur with the lower os version, it is recommended to downgrade the os version before it has been completely fixed!
Best, Lea.
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Hi mattold94
This bug will be fixed in the next patch version which will be released this week :) However, unlike previous versions of Mac OS, when exporting turntable video from Mac OS 10.14.4, it is saved in avi format instead of mov format.
Best, Lea.
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