3D Pen (Avatar) not being shown

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rjbtsim

• February 19, 2019 11:31

Hi,

Have recently done the update to CLO 5.0. When I save the project, close down CLO and then re-open the project I can no longer see the 3D Pen Avatar lines that I had drawn.

I never experienced this issue in CLO 4.2.

Is this a bug or was this intentionally removed in the update?

Thanks,

Ryan

1

• Official comment

  CLO Designers

  • May 12, 2020 19:54

  Hello snarkrark1313. Here is a video that works through the 3D Pen Tool. Both for the Garment & for the Avatar.
• vadsura

  • February 19, 2019 12:02

  Apparently, this possibility was intentionally removed. To save 3D lines, save as a project. ;(

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• rjbtsim

  • February 19, 2019 12:16

  I have been saving out as project files (.Zprj) and have not been able to see the 3D lines when re-opening.

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• vadsura

  • February 19, 2019 19:43

  I checked, it really is. I did not expect this from Clo. This is a low blow. I can offer to use the old version. I can still accept that the 3d-line on avatar is not saved. (new format, etc.) But I do not understand why the project is not saved? This is a big mistake!

  Promptly write to a support service.

   

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• vadsura

  • February 19, 2019 21:52

  Clo5 saves 3D lines. When re-opening they are not visible, but they are. If you open the project in the older version, they are visible. Old projects open in Clo 5 with 3d lines.

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• rjbtsim

  • February 20, 2019 08:49

  When I open projects which were saved in CLO 4.2 I still cannot see the lines when opening in CLO 5.0.

  How can I return to an older version of CLO? I regularly. work from a baseline set of avatar lines when creating different patterns.

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• vadsura

  • February 20, 2019 09:19

  This is not the correct operation of the program. 3d lines should be saved in the avatar and the project. Let correct.

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• rjbtsim

  • February 27, 2019 16:45

  Is there any update on this or whether it is going to be corrected?

   

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• Permanently deleted user

  • March 05, 2019 02:28

  Let me check this internally and get back to you asap :)

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• rjbtsim

  • March 05, 2019 08:45

  Thanks

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• gloriabeccabridal

  • April 19, 2019 12:50

  Any updates about this? This issue is really slowing down my workflow. 

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• rjbtsim

  • April 24, 2019 07:37

  This issues has resolved itself for me, not sure if it was fixed in one of the minor updates but I can now see pen lines every time I open a project.

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• snarkrark1313

  • May 12, 2020 19:08

  I am new to CLO and using version 5.2. When I use the 3D pen tool. the line disappears from the avatar when navigate around in the 3d area. Can someone help? 

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