Skip to main content

CLO Help Center

How can we help you?

Comments

  • Permanently deleted user

    @babybuttqin, Did you receive any error message when you can't launch the program?

    By the free trial file, do you mean the installer or the actual program? Have you installed the program successfully?

    Also, may we know your computer specification including GPU?

    0
  • ninamae

    Yes I can not download the free trial on my MAC either

     

    0
  • Permanently deleted user

    @ninamae, do you get any error message?

    0
  • weiyingkao

    I downloaded the free trail on my iMac but not able to open it. The error message is shown below. Please help! I really would like to try out your product before purchasing. Thank you!!

    0
  • Permanently deleted user

    Take a look at this: https://support.clo3d.com/hc/en-us/articles/115005385707--Mac-Open-an-App-from-Unidentified-Developer

     

    :)))

    0
  • weiyingkao

    Thank you, Erica! It worked!

    1
  • leetrial

    my mac after adjustment on security preference is able to open the app but when i sign in it said subscription not found. 

    what do I do to use the trial 

    0
  • quirante

    Hi my name is Arvin, I am a student at a fashion school. we are already using clo 3d. however whenever i am using the school account it is always lagging and i get stuck and it won't allow me to go further and finish my work. So, now I decided to sign up and try the free trial and downloaded the program but my computer blocks it.

    0
  • CLO Designers

    Hi quirante. Please follow the directions HERE for how to enable CLO installation on a mac.

    0
  • nascencio
    I cannot open program on Mac 
    0
Please sign in to leave a comment.