Knit fabric looks grey in 3D window

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pinarer

• April 04, 2024 22:17

Hi,

Trying new knit feature on 2024 however when i switch the fabric type to Knit  it looks grey in 3D window . Do i need to change a kind of settings so i can see the knit texture more clear?

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• US Designer Support

  • April 05, 2024 13:37

  Have you tried to turn on Quality Render in the 3D vertical Toggle?

  Or adjust the knit colors in the Property Editor?

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• pinarer

  • April 07, 2024 23:48

  Thank you for the reply US Designer Support. Yes! i tried all those.. turned on the quality render and tried to adjust the colors.. But nothing changed :/

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• pinarer

  • April 08, 2024 04:38
  • Edited

  and just as an additional information to my previous reply. Here you can see when the quality render is on and my property settings.It looks gray.It looks fine when i turn the render on, but it wouldn't be  efficient to work like that :) I can not see anything on 3D window to design the knit..

  

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• US Designer Support

  • April 09, 2024 14:56

  Hi pinarer

  We spoke further with our team. This may be caused by your computer using its CPU and not the GPU. You may need to check your computer to make sure that when running CLO it is using the correct graphics card.

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• pinarer

  • April 09, 2024 20:36

  Thank you! for the help US Designer Support  .  Can they be more specific how to change that?. I have Nvidia  RTX 3080

  and i tried to change the setting from here for high performance but didint make any difference.

  And i checked my Nvidia 3D setting , added CLO on there but not sure what to change from here. I didint want to anything wrong for more issues :) So any information what i should change from here?

  

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• US Designer Support

  • April 09, 2024 22:50

  That should be all you need to do. You can also check this older post as well for reference. https://support.clo3d.com/hc/en-us/community/posts/360052979273-nVidia-settings-for-clo3d

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• pinarer

  • April 09, 2024 23:24

  hmm i see, i did all that but nothing changed on 3D window. But thank you! for all the information US Designer Support

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• US Designer Support

  • April 10, 2024 13:39

  Hi pinarer you can also reach out to our Tech team directly through the Contact Us Page. HERE

  Please include the information you have added above. they may be better able to assist with Computer related questions

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• pinarer

  • April 10, 2024 19:12

  Thank you US Designer Support  I just submitted the issue to Tech Team. 

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• pinarer

  • April 11, 2024 07:32

  Last update, so if anyone goes through the same issue can see how it is solved. I turn the shadow on Environment toggle,now it is not grey anymore and much clear :) so happy :) 

  Thank you! US Designer Support and Tech team for all the help 

  

   

   

   

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• US Designer Support

  • April 11, 2024 14:41

  Hi pinarer

  Thank you so much for sharing your solve!

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