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Questions on M:N free sewing on 3D, when adding pattern symbols

Comments

  • CLO Designers

    Hi bayleelee92gmailcom,

    1. After double-clicking, are you hitting enter on your keyboard? Then you can move onto the next part of the seamline.

    2. I cannot replicate this and also haven't seen it happening before - could you share this pattern with us? If you do not want to share it publically, please open a ticket here: https://clo3d.com/en/support/contactus

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  • bayleelee92gmailcom

    Hi,

    Thanks for your quick answers.

    1. I was going to hitting enter on my keyboard. However, even for double-clicking doesn't work, so I couldn't go further steps.. It sometimes works triple-clicking, but I don't think this was the proper way..

    2. I will share my DXF via the link you provide me. 

    Thanks,

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  • CLO Designers

    I just managed to replicate the second issue by pulling a selection marquee over the entire pattern piece with the pattern symbol tool. But as it's working for you on the first pattern piece, I am assuming you only clicked on one part of the outline?

    For the first issue, could you please share whether your computer fits the specs outlined here: https://support.clo3d.com/hc/en-us/articles/115000307168-CLO-system-requirements-March-2024 (It is a rare case where sewing in 3D is necessary. It should not be a concern as long as it is working in 2D.)

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  • bayleelee92gmailcom

    For1.This is my current spec, and I previously got confirmation from CLO3D team my spec meet the minimum requirement. 

    For 2. Yes, I only clicked one part of pattern, but I'm still having the same issue. I just sent DXF via ticket, please let me know if my DXF is the issue.

     

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  • CLO Designers

    It is working fine for me:

    I will investigate how to go about this case and get back to you.

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  • CLO Designers

    Hi bayleelee92gmailcom,

    Please record a video of the error occurring in question 2. We cannot replicate it unless a marquee box is pulled over the entire pattern piece (tool working as intended).

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