Mixamo avatar issues

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scendstore

• February 17, 2024 16:03

Hi I have followed a CLO video on Youtube and I followed the steps but the avatar still comes up with the below error when I try to upload to Mixamo. I turned on 'embed media' but Mixamo still gives me this error. Is there something else I can do? It looks like the CLO video I followed was an older version. 

Youtube video I followed: https://www.youtube.com/watch?v=18dvBwxkAU8

Image of error message on Mixamo attached. 

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• CLO Designers

  • February 19, 2024 10:25

  Hi scendstore,

  Have you tried the Auto Convert to Motion function instead? https://support.clo3d.com/hc/en-us/articles/13249323691929-Auto-Convert-to-Motion-ver-7-1

  If not using the function and uploading to Mixamo instead, it is import to choose "Exclude Rig" in the export window when saving the FBX.

  

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