loading pose problem after update "The end frame value should be higher than the start frame value."

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fonkski

• January 04, 2024 14:02

Hi there,
after the 7.3.160 update, I suddenly cannot load my custom poses anymore. I used the same poses months before and they were never a problem suddenly now, when I try to load a pose this notification pops up and I cant load any poses anymore...

Is there a solution to this and why dont the poses work anymore??

thanks so much for your ongoing support!

• #animation
• #bug

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• CLO Designers

  • January 04, 2024 17:19

  Hi fonkski

  Are you using both a custom pose and a custom avatar?

  The above message normally would only appear for animations. I have tried to recreate the error on my end with custom poses, but have not been able to.

  If possible can you please send to us through the CLO Contact US page for tech support to take a closer look at. Please make sure to send any and all custom assets like the avatar and pose files https://clo3d.com/en/support/contactus

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• fonkski

  • January 05, 2024 21:34

  Hi,
  
  thanks for your reply... It should be a bug with the newer version... I downgraded to an older version and the poses load again.

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• owc2918

  • January 06, 2024 09:02

  Hi I am having the same problem and I had to downgrade to an older version.  @clo support, please take note of this bug.

   

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• CLO Designers

  • January 08, 2024 16:33

  Hi fonkski and owc2918

  our team is aware of the bug and working to correct this in a patch very soon

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