Seam Allowance tool will not apply Dart Cap

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forgetmenotpatterns

• August 27, 2023 08:14

Hello,
My problem is that CLO will apply Dart seam allowance on some of my darts and not others.

Here is a picture of the pattern piece (see below). I am selecting the tip of the dart, and the seam allowance options let me apply a dart cap.

 

However, when I select the tip of the other dart, the seam allowance options are not there, even when I click up and down on the seam allowance menu to view all options. (See below)

 

CLO does see this dart as a dart; it successfully performs other dart functions on it such as the Rotate dart function, and Shape dart cap and Edit dart functions (see below for proof of that).

I've tried rotating it around the piece, and when I've rotated it to different edges of the pattern, CLO will acknowledge it as a dart and allow me to apply the seam allowance dart cap.

So why does CLO refuse to add dart seam allowance on this dart in this position, but will easily add it to other darts?
Thanks in advance for your help!

• #bug
• #pattern
• #issue

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• US Designer Support

  • August 28, 2023 16:13

  Hi forgetmenotpatterns

  Currently you can only add a dart cap to the seam allowance if both dart legs are even. But this is a feature request that we hope to add to a future release soon :) 

   

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• forgetmenotpatterns

  • August 28, 2023 21:03

  Hi US Designer Support, both my dart legs are even. You can see it in the image I posted. Mine are accurate to .01 of a centimetre (in this example, both legs are 12.61cm). So what else is causing the issue? Because it's not that!

  Thanks in advance for your help!

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• US Designer Support

  • August 28, 2023 23:05

  Hi forgetmenotpatterns

  If they are the exact same length have you tried to delete the dart and then re add the dart? This may be the best option

  If that still does not work please reach out through our Contact Us page and attach the file for us to review directly. If you can also link this post or include everything above for our reference that would be great!

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• forgetmenotpatterns

  • September 06, 2023 02:22

  Hi US Designer Support

  I have tried deleting the dart and re-adding it through the dart creation tool. It still would not apply the seam allowance dart cap even on a freshly-created dart. I will reach out directly to you as you have advised.

  Thanks!

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• fiercekittenz

  • February 05, 2024 16:55

  I am having the same issue. I've tried this on a new pattern project with a new dart in a simple rectangle as well. I still can't get this to work.

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• CLO Designers

  • February 06, 2024 09:14

  Hi fiercekittenz,

  If the above troubleshooting is not working, please also open a ticket as advised.

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• ce28864b4fa414912aa3

  • January 20, 2025 22:21

  Hi forgetmenotpatterns and fiercekittenz I was wondering if you ever found a solution to this as I'm experiencing the same issue?

  Thanks!

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• hem3d

  • January 21, 2025 08:39

  Having the same issue here - I have a dart with identical dart legs and can't create the dart seam allowance. Anyone have a solve for this?

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• ce28864b4fa414912aa3

  • January 21, 2025 13:20

  CLO CLO Designers Please could you advise?

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• US Designer Support

  • January 21, 2025 14:18

  Hi, 

  Thanks for your post. 
  
  A new community forum has been launched. Since the current community forum has ended (only available for checking the archived posts), we recommend posting in the new community where external users or internal members will reply to your question.

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