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I can't open my account on the app

Comments

  • CLO Designers

    Hi brisa,

    Do you have an enterprise or individual license?

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  • brisa

    An individual one

     

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  • CLO Designers

    Hello brisa,

    May I know the username you are trying to log in with? In checking the user ID: brisa, there is no attached subscription purchase history. Is there another CLO account where the subscription has been purchased under? The ID used for logging in here is not the same as the CLO software, if you don't have a license you will not be able to log into CLO.

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  • brisa

    Yes, de username is brisa... How do I get a license?

     

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  • CLO Designers

    Hi brisa,

    Please check out our pricing page for more information!

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  • lanabelkin

    I am not able to open the free trial platform on my PC..

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  • CLO Designers

    Hi lanabelkin. Once you downloaded CLO and installed on your computer what happens when you go to launch CLO? If when you try to launch CLO nothing happens have you checked your computer specs to CLO recommended specs HERE ? Hope this helps!

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