I can't upload items to Clo-set Connect (Store section)

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silviaunger

• December 15, 2022 02:08

Hello,

I can't upload my 3d garment to clo-set connect even though all files and images are the correct sizes.

Just Calibrating like the image attached. Please help!!

I am trying for 2 days now in both browsers Chrome and Brave

1. I checked the file size- there are about 94MB

2. I checked the filters category

3. The garments I am uploading are Free

4. I tried to upload to View Only- and it works

 

Is there anything that I am missing? Thank you

 

 

 

 

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• CLO Designers

  • December 16, 2022 14:49

  For accurate confirmation, your CONNECT(CLO-SET) account information and item files are required.
  It will be helpful to refer to the upload guide.

  https://support.clo-set.com/hc/en-us/categories/360000525156-JOINING-CONNECT

   

  If the problem persists, please contact us using the link below

  https://support.clo-set.com/hc/en-us/requests/new

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