CLO7.0 unclean quit

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i_am_bitepa

• September 28, 2022 16:09

On Mac M1 with latest CLO v7. Quit CLO and restarted the Mac. 

Upon restarting the Mac and restarting CLO, it says "The license is already in use by another computer..."

What can I do to clean this mess?

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• CLO Designers

  • September 28, 2022 16:51

  Hi. You can find instruction on how to remove Clo from an "old" computer HERE. Hopefully by deactivating on your account and the reactivating it will fix this issue. If not please reach out on our Contact Us page 

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• i_am_bitepa

  • September 28, 2022 17:02

  It is the same computer all along... deactivate the licence on CLO website?

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• CLO Designers

  • September 28, 2022 17:07
  • Edited

  Yes, please do this on the website. Try the logout option first. Hopefully logging out and back in will work

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• i_am_bitepa

  • September 29, 2022 12:35

  Developing only on one Mac, quitting CLO and reopening it sometimes causes this issue.

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