How to workaround errors caused by faulty GPU drivers (Last modified Mar 2025)

This article explains how to workaround malfunctions in the CLO software caused by Nvidia graphics card drivers released between December 2024 and February 2025. This issue only occurs on Windows PCs with Nvidia graphics cards and up-to-date drivers; Macs are not affected.

Problem Situations

Unable to run CLO software
Sudden crash while launching CLO software
Crash or hangs while opening project files
Crash or malfunctioning while running 3D simulation
Crash or hangs while vray-rendering
2D/3D visual glitches that have never occurred before

How to workaround

Go to Nvidia website(link), download and install drivers released between September and October 2024.

In simple terms, it is a rollback to the older driver that was released a few months ago. The CLO team's testing results show that the driver released at that time is stable.

Detailed procedures (most recommended way)

1 Completely close any applications you use, including CLO software.

2 Check the model name and driver version of your Nvidia graphics card.

You can find your graphics card name in the Performance section of Windows Task Manager.
You can also check the installed Nvidia graphics driver version in Programs and Features in the Windows Control Panel.

3 If you have driver installed that was released after December 2024, before uninstalling it, download the drivers released between September and October 2024 from the Nvidia website.

Make sure to check whether your computer is a desktop or laptop, and whether it is a Geforce series or an RTX (Quadro) series before searching.
Do not install the downloaded driver right away, but go to the next step.

4 Uninstall the currently installed Nvidia Graphics driver from Programs and Features in the Windows Control Panel. Depending on the state of Windows and your PC system, a reboot may be required.

5 Install the downloaded driver with administrator rights. Right-click on the driver file, select "Run as Administrator" from the context menu that appears, and follow the on-screen instructions.

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Problem Situations