How can I change the payment method?
To change the payment method, your subscription should be active.
- Go to your Billing page
- Click the "Update billing information" button and the "Update" button.
- Change your card information and click the "Save" button.
*The changed payment information will be reflected on your next subscription.
*In case your license is not currently active, you can only update your payment method when you purchase a new license.
*Alipay users cannot change the payment method and need to cancel and resubscribe with a new payment method.
*If you have an issue regarding changing the payment method, please reach out to CLO via Contact Us.