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Q: Why am I unable to log in to Help Center on iOS devices?

A: Sometimes users encounter login issues when accessing the Help Center on their iOS device or using Safari. These issues are caused by the "Prevent cross-site tracking" setting, which blocks certain login data from being saved during the redirection process.

This setting needs to be disabled in order for users to log in using Safari because the login process relies on cross-site tracking.

By default, this setting is turned on, but users can manually disable it to resolve the issue.

Apple's Help Center provides instructions on how to disable this setting, which can be found in the articles "Prevent cross-site tracking in Safari on Mac" or "Browse privately in Safari on iPhone".