Question
How can I report a bug?
Answer
You can directly report your bug issue to our technical support team via Contact Us. Please follow the steps below:
- Please go to our Technical Support form.
- Choose your User Type
- Fill in the required information accordingly.
- Elaborate on your issues such as a bug, crash, and any technical error.
- Attach the screenshot or recorded video of your issue for clarification.
- Click the "Submit" button.
Once your issue is submitted, our technical team might solve it or request more information according to the issue.
Comments
Hi! When registering, I did not indicate that I am a student and now it is impossible to apply the discount. my student address pasik-87@pushka-school.com.ua the free period has passed, and now I would like to buy a subscription with a corresponding discount, but I can't. What should I do? Thanks!
Hello, I've received a an error : failed to read the project file and the only method I've found was using 7 zip which did not work can I send the corrupt file to see if anything can be retreived
Hi, I have downloaded the trial and the 3d window is often going crazy where the fabrics are flying everywere and not responding. It's very furstating since I have almost finished the outfit. Is it possible to save it? i have tried to save the pattern in pdf and put it on a new file and avatar but still after a bit I work on it it starts doing the same things.
Hi
how to reslove this buggs