Question
I forgot my ID and PW. What should I do?
Answer
Find ID
Please note that you can sign in to your account on the CLO website with your ID or email address.
To find your ID on the CLO website, please follow the indicated guideline below:
- If you forgot your ID but know your email address used for sign-up, please use the email address to sign in.
- You can find your ID on the Account page after signing in.
However, if you forgot both your email address and ID for signing in, please reach out to CLO via Contact Us.
Find Password
To find your password, please follow the indicated guideline below:
-
Navigate to the sign-in page.
-
Click the "Can't sign in" button.
-
Enter an email address to receive a link to reset your password.
- Check your email and follow the directions indicated in the email.
Comments
I also have the issue. my password is matching to the password I can find in my account page but when I put this password, i get error message ("invalid password")... and the link you posted above goes to Clo's landing page. not navigate to the guideline. :( . need help!
please use our contact us form and send us the screenshot of the error message! thanks!
saifaliansari007@gmail.com
I also have the issue. my password is matching to the password I can find in my account page but when I put this password, i get error message ("invalid password")... and the link you posted above goes to Clo's landing page. not navigate to the guideline. :( . need help!
CloID: olenasatelier
PW- don't remember
email: trophaee@gmail.com instead of registerd on your side olenasatelier@gmail.com
please, help me to change CLOID as well to trophaee@gmail.com.
Thank you!
I forgot my password for login CLO software. What can I do them?
i forgot my password how i can gut rate password
i just made a account and knew the password and the username but the password that i created its not working