CLO HELP CENTER

How can we help you?

CLO system requirements in detail (Nov. 2020)

Follow

Windows

OFFICIALLY SUPPORTED OS

  • Windows 10 64-bit, Windows 8, 8.1 64-bit, Windows 7 64-bit
  • CLO does not support 32bit OS system

 

HIGHLY RECOMMENDED

  • CPU: Intel i9-9900K or AMD Ryzen 7 3800X
  • RAM: DDR4 32 GB or higher
  • GPU: NVIDIA GeForce RTX 2080 Ti or Quadro RTX 5000
  • Display: 2560x1440 @60Hz, also 4K available
  • Storage: SSD preferred, 20+ GB disk space
  • Pointing device: three-button mouse

 

RECOMMENDED

  • CPU: Intel i7-9700K or AMD Ryzen 5 3600 
  • RAM: DDR4 16 GB or higher
  • GPU: NVIDIA GeForce RTX 2060 or Quadro P4000
  • Display: 1920x1080 @60Hz
  • Storage: SSD preferred, 20+ GB disk space
  • Pointing device: three-button mouse

 

MINIMUM

  • CPU : Intel i5-6400 or AMD Ryzen 5 1500x
  • RAM : DDR4 8GB
  • GPU: NVIDIA GeForce GTX 960 or Quadro P2200
  • Display: 1920x1080 @60Hz
  • Storage : 10+ GB disk space
  • Pointing device : three-button mouse

 

※ NOTE

CLO performance is not guaranteed for below cases:

  • Mac BootCamp, Virtual Machine (VM)
  • Touchscreen

 


Mac

OFFICIALLY SUPPORTED OS

  • Catalina 10.15, Mojave 10.14, High Sierra 10.13

 

OFFICIALLY SUPPORTED MODELS

  • MacBook / MacBook Pro 2012 and later
  • iMac / iMac Pro 2012 and later
  • Mac Pro 2013 and later
  • Mac mini 2018 and later

 

HIGHLY RECOMMENDED

  • CPU: 6-core Intel Core i7 or 8-core Intel Core i9 or 6-Core Intel Xeon or higher
  • RAM: 32 GB or higher
  • Display: 5120x2880 @60Hz
  • Storage: SSD preferred, 20+ GB disk space
  • Pointing device: three-button mouse

 

RECOMMENDED

  • CPU: 4-core Intel Core i5 or 6-core Intel Core i7
  • RAM : 16 GB
  • Display: 2560x1440 @60Hz
  • Storage: SSD preferred, 20+ GB disk space available for caching and temporary files
  • Pointing device : three-button mouse

 

MINIMUM

  • CPU: 4-core Intel i5 or higher
  • RAM : 8GB
  • Display: 1920 x 1080 @60Hz
  • Storage: 10+ GB disk space
  • Pointing device : three-button mouse

 

※ NOTE

CLO software does not support the following conditions and/or does not operate normally

  • iOS, iPad OS, tvOS
  • Mac BootCamp, Virtual Machine (VM)
  • Touchscreen
  • Both GPU-simulation and GPU-render on macOS, CLO only supports Nvidia CUDA acceleration

 

Was this article helpful?
90 out of 104 found this helpful

Comments

Please sign in to leave a comment.

  • Avatar
    sumedha

    Hi have sent the detail. please help and advise. my work is getting affected due to this

  • Avatar
    CLO TechSupport

    @sumedha Quick review done. Please see your inbox.

  • Avatar
    jamieq

    I'm looking at getting a MacBook Pro so I can use CLO. Can you advise what is more important for the best performance: GHz, number of cores, memory, or graphics, in order of importance? For example if the choice is between 2.4GHz 8-core or 2.9GHz 6-core, which would be better for CLO? Or if the choice is between 2.4GHz with Radeon 560X or 2.3GHz with Vega 20, what would be better to prioritize?

  • Avatar
    jelluka

    Hi. Is the newer generation processors like Intel® Core™ i9-10900X X-series and higher are compatible with Clo 3d and will they be better than Intel i9-9900K?

  • Avatar
    div123

    These are my system's specifications:
    MacBook Air (13-inch, Early 2014)
    Processor 1.4GHz Dual-coreIntel core i5
    Memory 4GB 1600Mhz DDR3
    Graphics Intel HD Graphics 5000 1536 MB

    I installed CLO5.2 but its running too slow. Please tell me will these specifications work?

  • Avatar
    CLO TechSupport

    @jamieq Generally speaking, the more cores, the better. It is also known that a processor with a high clock frequency is advantageous in a scene that usually requires a short computation time, and multiple cores are advantageous when working continuously for a long time. CLO is designed to make the best use of all the resources available on your computer, so we can use the simple formula below to assume the final performance.
    (2.4 x 8) = 19.2 > (2.9 x 6) = 17.4 // 2.4GHz 8-core slightly better.
    As you may know, AMD graphics cards (Radeon, Vega) are not available in CLO. The simulation and rendering of the CLO uses Nvidia CUDA acceleration technology.

    @jelluka Both are Yes.

    @div123 Your computer is slightly better than the minimum. So it should work, but it will work as slow as you said.

  • Avatar
    jelluka

    Hi. Please could you tell if this computer is suitable for Clo?
    MSI Main Board Desktop X570
    Kingston DRAM 32GB 3200MHz DDR4 CL16 DIMM HyperX FURY
    AMD CPU Desktop Ryzen 7 8C/16T 3800X (4.5GHz,36MB,105W,AM4) box with Wraith Prism cooler
    MSI RTX2080TI VENTUS GP OC
    Enterprise SSD Samsung 970 EVO PLUS Series, 250 GB 3D V-NAND Flash, NVMe M.2 (PCIe Slot)
    1000W ATX PSU Cooler Master
    DeepCool Case ATX - MATREXX 55 RGB V3

  • Avatar
    CLO TechSupport

    @jelluka awesome pc build you have :)

  • Avatar
    susannaschick

    Will you have compatibility with the stylus pen in the future? Lots of patternmakers work with wacom tablets, and I am considering buying a Microsoft Surface because of its touchscreen.

  • Avatar
    jelluka

    Hi. Please could you confirm the below spec before i place the order for the computer?

    Model ELITE i9 10900KF NEW 10Th GENERATION WORKSTATION System
    3 x front USB Ports, HD Audio 1000W Gold 80+ EVGA SuperNOVA 1000 G1+ ATX PSU
    Full Modular ASUS Intel Z490 ROG STRIX Z490-F GAMING ATX Motherboard Intel 10 Core i9 10900KF Comet Lake Processor - 10/20 Cores/Threads 3.7GHz5.3GHz Turbo, 20MB Cache
    Arctic Silver 5 Thermal Paste CORSAIR Hydro H100i 240mm Radiator RGB PLATINUM Liquid/Water Intel Overclock Configuration (Liquid CPU Cooler is required) 64GB 3000MHz DDR4 (4x16GB) - Corsair Vengeance LPX
    11GB GeForce® RTX 2080 Ti Graphics Card 3 x Display ports, 1 x HDMI port
    1TB M.2 PCIe QLC 3D Performance NVMe SSD/Solid State Drive 2TB SATA III 6GB/s Hard Disk Drive7200rpm 64MB Cache 8ms
    Internal 24x DVD Writer RW CD & DVD
    Integrated 5.1 High Definition 8-Channel Audio Gigabyte
    Intel 11ac High Speed up to 1733 Mbps + Bluetooth V5 PCIe Wireless Card
    StarTech.com 2 Port Low Profile PCIe RS-232 Serial /Com Card
    Microsoft Windows 10 Professional 64 Bit

    Thanks

  • Avatar
    shakib01721

    Hi clo team.
    my current pc spec is
    CPU: Intel i9-9900K
    RAM: DDR4 32 GB
    GPU: NVIDIA GeForce RTX 2060 msi 6bg

    Latest Nvidia drivers: updated
    Display: 1920*1080 @60Hz
    Storage: nvmeSSD 250 GB disk space
    Pointing device: three-button mouse
    currently, I am getting pretty good performance

    if I upgrade Nvidia Quadro rtx5000 series GPU
    will my clo more faster than current speed?
    thanks

  • Avatar
    Pinar

    oh wow, now we can use AMD? Great news!

  • Avatar
    kmonroe

    Hello Clo, I am trying to install the 30 day trial on my MacBook Pro (2012) but keep getting this error message:
    CLO standalone online Auth cannot be opened because Apple cannot check it for malicious software.
    The software needs to be updated, contact developer....
    This can't be correct but I am not sure how to proceed? Any help appreciated

  • Avatar
    amroe

    @jelluka Did you end up buying the computer listed above? Is it working well for CLO? I am in the process of building a PC and a looking for any recommendations for the best parts to buy.

  • Avatar
    jerghal

    @shakib01721 I think Quadro CPU's are not supported. You are better off buying an RTX3000 card, that is if you can find one unfortunately.

  • Avatar
    brittster0

    Hi, sorry if this is an ignorant question: Is Nvidia CUDA acceleration hardware or software? I'm asking because I want to get a new computer that will be ideal for working in CLO. From reading here, I understand that a Windows computer is more ideal because CLO only supports Nvidia CUDA acceleration, which is not compatible with Mac. However, I am more comfortable with iOS over Windows. Therefore, I'm wondering if utilizing Nvidia CUDA acceleration would be possible if I purchased a PC but ran iOS instead of Windows. Please let me know what you think.

  • Avatar
    jerghal

    @brittster0
    Running a Hackingtosh (OS X on PC Hardware) is something I would strongly advise against. Apple doesn't like you doing that and it requires very specific hardware and sufficient knowledge to make such a system.
    Most recommended would be to buy a real PC with Windows 10 on it and sufficiently fast hardware. It will cost you a lot less than Mac with the same specs and CLO seems to run better on Windows anyway.
    I would recommend to choose a system that has fast hardware (if you work on complex projects) because even the recommended system specs from CLO themselves seem rather low to be honnest.

  • Avatar
    jerghal

    For those who are interested in how CLO runs on a VERY high end computer, I will share my experience:
    The system has following specs:
    -Threadripper 3990X (64 cores / 128 threads)
    -Gigabyte VISION RTX3090 24GB
    -64 GB G.Skill 3600 MHz Trident Z Neo RAM (4x16GB)
    -Asus TRX40-XE motherboard
    -NZXT Kraken X73 AIO cooler
    -Samsung 980 Pro 500 GB NVMe SSD + 1TB WD SSD
    -Fractal Design Meshify 2 XL case

    This PC is about 8000 euros but it runs CLO VERY well. To give you an example:
    It can run a complex model still (2500x3500 pixels) with particle distance on 3 and lighting on very high in about 1 minute.
    You have 3 render options in CLO:
    -CPU only
    -GPU (CUDA) + CPU assist
    -GPU only

    The fastest is GPU + CPU (obviously). In that case the GPU and all 128 threads of the CPU are used 100%.
    But remakelby GPU only is only about 10 to 15% slower. In that case the CPU is used about 4 to 5%.
    CPU only is the slowest option.

    So if you have to cut budget certainly go for a fast GFX card like a RTX3080 or 3090 and as a CPU go for a 24 or 32 core threadripper, or even a 5950X (if you can find one).
    Hope this info is usefull as I found it difficult to find good information on hardware before buying this system.

  • Avatar
    jerghal

    @brittster0
    To answer you other question concering CUDA: apple uses AMD graphics cards which use OpenCL, while CUDA is the proprietary system of Nvidia. But both are hardware accelerated. But as said before in the previous post, CLO works better on Windows 10 and PC hardware will cost you a lot less for more.